1 - 3 Years
. Reports to Operations Head
2. Lead a team of Customer service & support personnel.
3. Provide excellent pre and post sales support experience by following service quality standards set by the management.
4. Have thorough technical knowledge of the product to support the sales team and customers for any clarifications.
5. Treat all incoming support calls with utmost importance and ensure satisfactory closure.
6. Understand the customer’s problem clearly and arrive at suggestions and solutions.
7. Communicate how valuable the clients are to the company and treat them accordingly
|Salary||1 Lac To 4 Lac P.A.|
|Industry||IT Software - Client Server|
|Work Experience||1 - 3 Years|
IT soft ware
|About Company||We specialize in providing end-end consulting and solutions in the business segments of Consumer Lending, Property Insurance, to leading Banks and Credit Unions. Through our extensive business acumen in these areas, we have built our IT Delivery & Execution model to focus around customization of our products, specifically targeted at business process optimization and cost effectiveness.|