Customer Service Executive

1 - 2 Years

Bangalore


Job Description

Effectively manage large amounts of incoming calls
* Identify and assess customer’s needs to achieve satisfaction
* Build sustainable relationships of trust through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Meet personal/team targets and call handling quotas
* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
* Keep records of customer interactions, process customer accounts and file documents
* Follow communication procedures, guidelines and policies and
* Take the extra mile to engage customers
* Perform related duties as assigned by supervisor

Salary 2 Lac To 3 Lac P.A.
Industry IT Software - Application Programming / Maintenance
Work Experience 1 - 2 Years
Qualification B.Tech/B.E

Key Skills

Customer Service Executive

Company Profile

Company Name

ITI software solution

About Company global software consulting company specialized in providing Mobile, eCommerce and Social media frameworks using cutting edge and emerging technology. Leveraging best-in-class people, processes, and technologies, Veltrod provides high-quality software development and consulting services to independent software vendors and enterprises with WOW factor.
Email ID hotjobs@gtalentpool.com

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