Delhi
• Manage incoming calls from Clients and Careers ensuring service is delivered within the required
time frames
• Assisting customers with order placement, tracking, cancellations, and returns, if applicable.
• Helping customers with billing inquiries, payment processing, and resolving billing discrepancies.
• Collecting and documenting customer feedback, suggestions, and complaints to share with
relevant departments for product or service improvement.
• Staying up-to-date with product/service updates and industry trends to provide the best
possible support.
• Ensure that a full understanding of the client's needs are obtained and used as a key driver to
the matching of careers
• Ensure all system records are up to date and accurate
• Dealing with people of different backgrounds and temperaments.
Experience | 2 - 4 Years |
Salary | 5 Lac To 7 Lac P.A. |
Industry | Front Office / Reception / Computer Operator / Assistant |
Qualification | Professional Degree |
Key Skills | Back Office Incharge Customer Care Manager walk in |
About Company
Company Name | Automobile EV Company |
About Company | Kindly inbox for more company details. |
Contact Person | Richa |
Mobile | 7975045572 |
Email ID | richa@gtalentpool.com |
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