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Job openings for customer care manager in delhi

Customer Care Manager


• Manage incoming calls from Clients and Careers ensuring service is delivered within the required
time frames
• Assisting customers with order placement, tracking, cancellations, and returns, if applicable.
• Helping customers with billing inquiries, payment processing, and resolving billing discrepancies.
• Collecting and documenting customer feedback, suggestions, and complaints to share with
relevant departments for product or service improvement.
• Staying up-to-date with product/service updates and industry trends to provide the best
possible support.
• Ensure that a full understanding of the client's needs are obtained and used as a key driver to
the matching of careers
• Ensure all system records are up to date and accurate
• Dealing with people of different backgrounds and temperaments.

Experience 2 - 4 Years
Salary 5 Lac To 7 Lac P.A.
Industry Front Office / Reception / Computer Operator / Assistant
Qualification Professional Degree
Key Skills Back Office Incharge Customer Care Manager walk in

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