Customer Sevice & Support Manager

2 - 3 Years

Bangalore


Job Description

Reports to Operations Head
Lead a team of Customer service & support personnel.
Provide excellent pre and post sales support experien ce by following service quality standards set by the management.
Have thorough technical knowledge of the product to support the sales team and customers for any clarifications.
Treat all incoming support calls with utmost importance and ensure satisfactory closure.
Understand the customer’s problem clearly and arrive at suggestions and solutions.
Communicate how valuable the clients are to the company and treat them accordingly

Salary 3 Lac 50 Thousand To 4 Lac 50 Thousand P.A.
Industry IT Hardware / Technical Support / Telecom Engineering
Work Experience 2 - 3 Years
Qualification B.C.A, B.Tech/B.E, M.C.A

Key Skills

Customer Sevice Executive Customer Support Manager Client Relation Executive

Company Profile

Company Name

H. N. Consulting Pvt Ltd

About Company The companyâs motto for its members is solid career growth. Its a lot of fun and enjoyment working in a cool atmosphere. The company encourages its members to bring innovation and creativity into their work. Given a lot of freedom to make decisions that concern their results the employee becomes more empowered.
Email ID indrakumar.n@tophr.in

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